Council of Australian University Librarians (CAUL)

LIBRARY ORGANISATIONAL STRUCTURE

CAUL Circular VUT 1/97

SUMMARY

Number of replies: 21 out of possible 40

Question 1
Have you carried out a major organisational re-structure of your Library during the last 2 years or are you currently implementing a new structure?

Answers:
Yes : 19 libraries have re-structured to some extent, are currently implementing a new full or partial structure or are actively considering some degree of re-structuring
No: 2 libraries

Question 2
Is your Library organisational structure integrated with other areas of the University (eg information technology) or is the Library structured as a unit in its own right under a University Librarian or equivalent?

6 Current or planned integration with other areas

14 Unit in its own right

Question 3
Which of the following descriptions of types of organisational structures most closely matches your organisational structure?

Type 1 Traditional functional
Type 2 Product driven
Type 3 Matrix
Type 4 Customer driven
Type 5 Process driven
Type 6 Other

Answers:

1 combination of process driven and customer driven

Several libraries found it difficult to answer this question in terms of one primary type because of the multi-campus or departmental / subject nature of libraries and the different types of structure for different areas.

A summary of the responses follows:


LIBRARY       QUESTION 1     QUESTION 2     QUESTION 3     DOCUMENTATION  CONTACT FOR    
AVAILABLE?     FURTHER        
INFORMATION    

ACU           Limited        Unit in own    1 traditional  Not at this    Chris          
              re-structuring right          functional     stage          Sheargold      
               in progress                                                               

ADFA                                                                                     

ANU                                                                                      

Bond          No             Unit in own    1 Traditional  Organisation   Eve Woodberry  
                             right          functional     chart                         

Central       No             Integrated     1 Traditional  Yes            Judith         
Queensland                   with           functional                    Edwards        
                             Educational                                                 
                             Media Section                                               

Charles       Yes, in 1992   Unit in its    Combinations   Structure      Margaret       
Sturt         with           own right      of 1           charts         Macpherson     
              adjustments                   Traditional                                  
              since                         functional                                   
                                            and 4                                        
                                            Customer                                     
                                            driven                                       

Curtin        Yes, being     Unit in its    Possibly mix   Not yet        Vicki          
              implemented    own right      of 2 Product                  Williamson     
              from May 1997                 and 4                                        
                                            Customer                                     

Deakin        Yes. Reader    Unit in its    6. Location    Interim        Sue McKnight   
University    Services       own right      specific       organisational                
              re-structured                 campus site     structure                    
              in 1996.                      management,                                  
              Whole Library                 traditional                                  
              re-structure                  functional                                   
              now being                     technical                                    
              considered                    services and                                 
                                            program                                      
                                            driven reader                                
                                            services                                     

Edith Cowan                                                                              

Flinders                                                                                 

Griffith                                                                                 

James Cook                                                                               

La Trobe                                                                                 

Macquarie     Yes, over      Unit in its    4 Customer     Organisational Lyn McCullagh  
              last 4 years   own right      driven with     structure                    
                                            elements of 5                                
                                            Process                                      
                                            driven                                       

Monash        Minor          Unit in its    4 Customer     Yes            Edward Lim     
              re-structuring own right      driven                                       
               done this                                                                 
              year; major                                                                
              re-structuring                                                             
               being                                                                     
              considered                                                                 

Murdoch                                                                                  

Northern                                                                                 
Territory                                                                                

QUT           No - minor     Unit in own    1 Traditional  Organisation   Gaynor Austen  
              re-structuring right          functional     chart                         
               being                        with elements                                
              considered                    of 3 Matrix                                  
              later in 1997                 in user                                      
                                            services                                     

RMIT                                                                                     

Southern      No, working    Unit in own    1 Traditional  Organisation   Alison         
Cross         towards        right          functional     chart          Ransome        
              re-structuring                with elements                                
               of                           of 4 Customer                                
              collection                    driven                                       
              (ie                                                                        
              technical)                                                                 
              services                                                                   

Swinburne     Yes            Some           Combination    Documentation  Rose           
                             integration    of 5 Process   is being       Humphries,     
                             with media /   driven and 4   developed      Manager,       
                             classroom      Customer                      Library and    
                             support,       driven                        Information    
                             systems                                      Services,      
                             support and                                  Prahran        
                             training                                     Campus         

University                                                                               
of Adelaide                                                                              

University    Yes, in 1994   Integration    3 Matrix       Not at this    Bill Hitchins  
of Ballarat   and currently  with                          stage                         
                             computing,                                                  
                             media and                                                   
                             printing                                                    
                             proposed                                                    

University    Yes, 3 years   Integrated     4 Customer     Yes            Lois Jennings  
of Canberra   ago with       with other     driven                        or Greg Jones  
              refinements    information    (programs are                                
              as required    and            based on                                     
                             communication  customer                                     
                             services       needs and                                    
                                            matrix                                       
                                            approach is                                  
                                            used for                                     
                                            project                                      
                                            management)                                  

University                                                                               
of Melbourne                                                                             

University                                                                               
of New                                                                                   
England                                                                                  

University    Technical      Integrated     Combination    Organisation   Marian Bate    
of New South  Services was   with IT        of 3 Matrix,   chart                         
Wales         re-structured                 4 customer                                   
              in 1992.                      driven and to                                
              Reader                        some extent 5                                
              services in                   Process                                      
              1994. Senior                  driven                                       
              positions                                                                  
              also                                                                       
              re-structured                                                              

University    New structure  Integration    3 Matrix       No             Bill           
of Newcastle  currently      with other                                   Linklater      
              being          information                                                 
              implemented    and education                                               
                             services                                                    
                             areas is                                                    
                             expected                                                    

University    Yes            Unit in its    4 primarily    Yes            Janine         
of                           own right      customer                      Schmidt or     
Queensland                                  driven; also                  Mary Lyons     
                                            3 matrix                                     

University    Structure      Unit in its    1 Traditional  No             Linda Luther   
of South      currently      own right      functional                    linda.luther@u 
Australia     being                                                       nisa.edu.au    
              reviewed                                                                   

University                                                                               
of Southern                                                                              
Queensland                                                                               

University    No, but in     Unit in its    Basically 1    Organisation   Judith         
of Sydney     the process    own right      traditional    chart          Campbell,      
              of preparing                  functional,                   Acting         
              for                           with division                 University     
              re-structuring                for branch                    Librarian      
                                            libraries                                    

University                                                                               
of Tasmania                                                                              

University                                                                               
of Western                                                                               
Sydney                                                                                   

University                                                                               
of Western                                                                               
Sydney                                                                                   
(Hawkesbury)                                                                             

University                                                                               
of Western                                                                               
Sydney                                                                                   
(Macarthur)                                                                              

University    No, but we     Unit in its    4 Customer     Not much       Steve          
of            are leading    own right      driven         available yet  O'Connor       
Technology,   up to one                                                                  
Sydney                                                                                   

Victoria      No, but we     Unit in its    Current        Organisation   Doreen Parker  
              are currently  own right but  structure: 1   chart of                      
              considering a  Media          Traditional    current                       
              re-organisatio Services and   functional.    structure.                    
              n              the            Possible new   Nothing                       
                             University     structure:     available yet                 
                             Archive        not yet         for possible                 
                             integrated     decided        new structure                 
                             into the                                                    
                             Library                                                     

Wollongong    Yes, over      Unit in its    4 Customer     No             Felicity       
              several years  own right      driven                        McGregor       
                                                                          f.mcgregor@uow 
                                                                          .edu.au        



Doreen Parker
University Librarian
Victoria University of Technology
11/4/97

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