University Question 1. Question 2. Question 3. Question 4. Question 5. Question 6.
Do you operate a What are your What type of Can you provide an estimate Can you provide If there has
closed access or loan policies materials do you of the Number of items held short loan been a
open access for Short Loan accept for inclusion in your Short Loan collection statistics for decrease/increase
Short Loan items? into Short Loans? by material type? 1995 and 1996? If in the 1995.96
Service? Open Access loan figures,
indicate number and any
of external particular
loans. reason?
ADFA Open Access 2 items for 2 Monographs, Total = 4,000 change to open
hrs + p/copies, lecture a) monographs 2,844 access
2 items for 3 notes, personal b) photocopies 819
days copies, videos. c) lecture notes 64
d) other 65
NCSU Closed Access 2 items for 2 All items listed, + Total = 1,353 Bathurst Bathurst -
Charles Sturt hrs + videos, slides, some a) monographs 593 1995 supplying usage
Uni 2 items for 2 student assignments b) photocopies 491 25,418 reports to
days c) lecture notes 13 1996 lecturers of
d) other 256 20,839 items in S.L
Wagga Books of
1996 readings sold to
18,517 students by
Albury depts.
1995
20,714
1996
20,205
NMQU Open Access 2 items for 2 All items listed Total = 17,801 1995 Better
Macquarie Uni hrs (except exam papers a) monographs 7,444 129,261 Photocopiers
& jnls) + lecture b) photocopies 7,000 1996 Books of reading
tapes c) lecture notes + lecture 114,065 for sale
tapes 3,344 Not lending
d) other lecture tapes
13
NNCU:A Open Access 2 items for 2 All items listed + Total = 15,523 1995 More
Newcastle Uni hrs private copies, ABS a) monographs 7,132 65,850 photocopiers so
+ Australian b) photocopies 5,502 1996 lower loans but
Standards c) lecture notes 1,247 56, 322 higher internal
d) other 1,642 % use
-14.5%
NSCU Open Access 1 item for 2 hrs All items listed Total = 2,500 1995 decrease in 1996
Southern Cross + (except journals) + 10,181 but increase in
Uni 2 items for 2 videos, CD's & CD 1996 1997
days ROMs 8,432
%
-17%
NUN Open Access 1 item for 3 hrs All items listed + Total = 22,180 1995 N/A
Uni of NSW cassettes & recorded a) monographs 13,000 192,358
lectures b) p/copies & exam papers 1996
5,000 185,271
c) lecture cassettes
4,000
d) other 180
NUNE Closed Access 2 items for 1 hr All items listed Total = 9,088 1995 Growth due to
Uni of New (except journals ) + a) monographs 4,858 35,854 p/copying for
England private copies b) photocopies 3895 1996 off-campus
c) lecture notes 41 42,083 students
d) other 294
NWU Open Access 2 items for 2 All items listed Total = 5,507 1995 1997 loans
Wollongong Uni hrs (except journals) + a) monographs 2,477 20,500 similar to 1995,
some AV items b) photocopies 2,506 1996 due to
c) other 524 44,144 encouraging 3
day loans &
having course
notes pre-bound
QBON Open Access 2 items for 2 All items listed + Total = 2,223 1995 N/A
Bond Uni hrs laser & video discs a) monographs 1,207 5,153
& computer software b) photocopies 799 1996
c) other 217 4,044
QCX Open Access 2 items, for monographs, software Total = 7,200 N/A 1997 slight
Central QLD Uni overnight loan & PC files + decrease on 1996
only personal copies
QGU Open Access 2 items for 2 All items listed & Total = 35,484 1995 Growth due to
Griffith Uni hrs some loose-leaf a) monographs 3,244 27,837 increase in
binders b) photocopies 18,297 1996 student numbers
c) private copies 13,000 30,361
d) other 943
QJCU:A Closed Access 1 book + 2 All items listed Total = 4,721 1995 Growth till
James Cook Uni p/copies for 2 (except jnls & exam a) monographs 1,759 126,768 1995, but
hrs papers) + private b) photocopies 2,442 1996 decrease since
Also 9 hr + 24 copies, disks & c) other 520 99,945 then
hr loans for videos
certain material
QAET Closed Access 2 items. Loan All items listed + Total = 15,523 1995 Growth due to
Uni Southern periods vary, keys to rooms a) monographs 7,132 30,939 increase in
QLD but usually 3 b) photocopies 5,502 1996 student numbers.
hrs or 24 hrs c) lecture notes 1,247 35,347 Decrease in
d) exam papers 1,224 % +14.2% 1997 due to
e) other 418 additions to the
general
collection.
QUT Varies between 2 books for 2 All items listed, Total = 5,249 N/A Decrease due to
QLD Uni of branches, mostly hrs + 2 except exam papers a) monographs 1,692 electronic
Technology open access photocopies for which are in b) photocopies 3,557 reserve & more
1 hr electronic form on photocopiers
the web
SFU Close Access 2 books + 3 All items including Total = 60,834 1995 Decrease due to
Flinders Uni of p/copies for 2 audio & video a) monographs 17,422 147,369 S.L items
SA hr cassette players. b) photocopies 42,057 1996 transferring to
Copies of audio c) audio & video taped 114,091 open shelves
lecture notes lectures 935 during
provided for a fee d) other 420 renovations.
VDU Closed Access 3 items for 2 monographs & N/A 1995 Increase in 1996
Deakin Uni hrs p/copies 105,328 Decrease in 1997
Electronic Reserve 1996
has exam papers, 136,839
lecture notes etc.
VLU:A Closed Access 2 items for 3 All items listed Total = 12,243 1995 Decrease due to
LaTrobe Uni hrs 141,471 sale of course
1996 readings
132,721
% -6%
VMOU Open Access 2 items for 2 All items listed Total = 26,000 1995 N/A
Monash Uni hrs + a) monographs 6,000 74,843
2 items for 2 b) photocopies & lecture 1996
days notes 20,000 77,980
VSWT Closed Access 2 items for 2 All items listed Total = 15,768 N/A N/A
Swinburne Uni hrs (except journals) + a) monographs 2,361
of Technology personal copies, b) p/copies & lecture notes
Australian 2,425
Standards, AV c) journals 5,901
material d) standards 4,177
e) other 898
Open Access 2 items for 2 All items listed + Total = 10,944 N/A Decrease due to
VU hrs private copies + a) monographs 8,101 pre-packaged
Uni of University handbooks b) p/copies & lecture notes readings
Melbourne 2,497
c) other 346
WCX Open Access 2 items for 2 All items listed & Total = 5,000 N/A Decrease due to
Edith Cowan Uni hrs videos & audio a) monographs 3,200 in-house binding
cassettes b) photocopies 850 of articles
c) lecture notes
300
d) other 585
WMU Open Access overnight loans All items listed + Total = 12,382 N/A N/A
Murdoch Uni only videos & theses a) monographs & p/copies
4,500
b) other 7,882
XNTU Open Access 2 items for All items listed + Total = 15,986 1995 Decrease due to
Northern varying loan videos, audiotapes, a) monographs 4,876 38,443 extra
Territory Uni periods: - 2 CDS & personal b) photocopies 9,948 1996 photocopier
hrs; 24 hrs; 72 copies c) other 1,162 34,361
hrs; 7 days %
-10%
University Question 7. Question 8. Question 9. Question Question 11. Question Question Question Question
For open How many staff Do you have 10. Do you accept 12. 13. 14. 15.
access are dedicated policies to Do you multiple Do you Do you For open Do you
operations do to Short Loans? accept and impose copies of encourage Charge access do accept
you collect process restrictio monographs the use of for you provide bookings/
'in-house' essential and ns on and journal other loan materials study reservation
usage recommended number of articles. catergories? into carrels and on Short
statistics? readings, items short are Loan items
requests from accepted? loans? photocopiers for use in
academics & available? advance?
staff, etc.?
ADFA Yes, by Hew 5 1 b) and No No No, 3 day No No study Yes, up to
scanning Hew 2/3 2.5 d) lecture loan within places 10 days in
barcode into Total 3.5 notes S.L 2 advance
system photocopiers
NCSU No Short Loans & b) and No a) yes, but Yes, 2 day No N/A Yes, 24 hrs
Charles Sturt Uni Circ.. duties d) high use maximum of 2 loans
integrated items b) yes, but
related to
number of
students in
course
MNQU N/A Hew 6 1 a) and No a) yes but Yes, 3 day No Benches No
Macquarie Uni Hew 4 2.5 b) lecture related to loan provided
Total 3.5 notes & number of 14
textbooks. students photocopiers
Recommended b) no
readings are 8 listening
made 3 day loan booths
NNCU:A Yes, by Hew 6 .1 c) and No a) yes, but Yes, 3 day No 16 study Yes, 24 hrs
Newcastle Uni scanning Hew 2 4.1 d) lecture max of 2 loan places
barcode into Total 4.2 notes b) yes, but 14
system usually up to photocopiers
2
NSCU N/A S.L & Circ. c) No Yes No No 38 study No
Southern Cross Uni duties places
integrated 3
Hew 4 staff photocopiers
NUN N/A. Hew 8 1 c) No Yes Yes, 3 day No 1 study Yes, No
Uni of NSW Hew 5 1 loans place limit on
Hew 4 2 3 benches how far in
Hew 3 6 2 advance
Hew 1 4 photocopier
Total 14
NUNE N/A Hew 6 .1 c) + No a) Yes, but No. No N/A Yes, 24 hrs
Uni of New England Hew 4 .4 d) high use max of 2 3 day loan
Hew 3 .2 items b) yes, but abandoned
Total .7 max of 3 1997
NWU No, but will Hew 7 1 b) + No, a) yes, but Yes, 3 day No 16 study No, except
Wollongong Uni commence Hew 3 3 d) lecture though max. of 3 loan places AV Reserve
in-house use Hew 2 14 notes, attempt b) yes, but 5 items
count in 1998 Total 18 p/copies, high to limit usually up to photocopiers
use items to 30 2
titles/cou
rse
QBON N/A SL & Circ. c) + No Yes Yes, 3 day No 27 study No
Bond Uni duties d) lecture loan places
integrated notes 3
photocopiers
(1 colour)
QCX N/A S.L & Circ. c) No Yes Yes, 3 day No 38 study No
Central QLD Uni duties loan places
integrated 2
photocopiers
QGU No Hew 4 1 c) + No a) no No No 6 study No
Griffith Uni Hew 3 1.7 d) lecture b) yes, but places
Hew 2 .3 notes max. of 2 14
Total 3 photocopiers
QJCU:A N/A Hew 5 .1 c) + No Max of 3 No, though No N/A Yes, only
James Cook Uni Hew 2 & 3 1.5 d) lecture photocopies some 5 day on
Total 1.6 notes loans next overnight
year loans
QAET N/A Hew 6 .1 c) + No No No No N/A Yes, 24 hrs
Sthn QLD Uni Hew 2 2.8 d) exam
Hew 1 1.3 papers, high
Total 4.2 use material
QUT N/A Hew 5 .2 c) Max. No. Yes, but Yes, 1 week No No study No
QLD Uni of Hew 3 3 of normally max. loan places
Technology Total 3.2 items/cour of 3 5
se but photocopiers
number
varies
SFU N/A SL & Circ. a) + No a) no Yes. 1,3 & No N/A No, only on
Flinders Uni of SA duties d) lecture b) yes, but 7 day loans V/ tapes &
integrated notes max of 6 Internet
Terminals
VDU N/A SL & Circ. c) + Seldom N/A No No N/A No
Deakin Uni duties d) lecture more than
integrated notes 20
items/list
VLU:A N/A Hew 5 1 N/A Yes, Yes, I Yes, 3 day No N/A Yes, up to
LaTrobe Uni Hew 4 1 considerin copy/100 & 7 day 4 items +
Hew 3 4 g class students loans up to 4
Hew 2 1 size & weeks in
Total 7 previous advance
usage
VMOU Yes, by Hew 4 1 c) No 1-15 students Yes, 3 day No limited No
Monash Uni scanning Hew 3 5 = 1 copy. Up & 7 day seating
barcode into Total 6 to 200+ loans 8
system students = 14 photocopiers
copies
VSWT N/A SL & Circ. b) + No a) yes No, though No N/A No
Swinburne Uni of duties d) lecture b) yes, max some 2 day
Technology integrated notes & high of 6 loans
use material
VU No, but will Hew 5 1 c) No a) yes yes, 1 week No No study Yes
Uni of Melbourne commence Hew 2 3 b) yes, max loans places
scanning Total 4 of 3 4
barcodes in photocopiers
1998
WCX N/A Hew 6 .1 c) Yes, a) usually Yes, 3 day No 26 study No
Edith Cowan Uni Hew 2 2.8 considerin not loans places
Hew 1 1.3 g class 4
Total 4.2 size photocopiers
WMU N/A Hew 5 .5 c) + No 1 item/30 No, though No 149 study Yes, 48 hrs
Murdoch Uni Hew 3 & 4 3.5 d) high use students, max some 3 day places
Total 4 material of 4 items loans 7 listening
booths
7
photocopiers
XNTU N/A Hew 4 1 c) + No a) usually No, varying No No study No
Northern Territory Hew 3 .7 d) lecture max of 2 loan places
Uni Total 1.7 notes etc b) usually periods 2
max of 2 lent from photocopiers
within SL
Question 16.
Any other comments?
ADFA We have a very small student population and do not appear to have the same scale of demand and problems as may be experienced elsewhere.
NCSU The closed access system works well for us, lecturers have been especially pleased with the usage report that is sent to them at the end of each semester so they can identify items used little or not at all, they have responded to this by limiting items placed on Short Loan and encouraged more use by students.
NMQU Reserve and 3-day loan work very well at Macquarie. The collections are growing but we hope to make some changes in 98 that will reduce the numbers. The academic staff send us their reading lists in time (just).
NNCU:A The open reserve system works well for us. We are concerned that the size of the Short Loan collection continues to grow and we are looking to implement policies to restrict the number of items being accepted or perhaps, charge for certain items against the book vote. We also need to develop strategies with the cooperation of academic staff and the user education program, to ensure students are using the general collection more effectively.
NUN In general our system works well. We are investigating the use of electronic delivery and currently have the University's exam papers on an image database with two retrieval stations within the Reserve area and on the Web, accessible via our CD-ROM workstations. The Library is investigating Electronic Reserve.
NUNE Our closed reserve works very well for the Dixson Library and its community. The collection is always in good order and items readily findable when requested. One service point for general collection loans, and retrievals from the RR, works well and only adds about 15% to the work load at the Loans Desk. This contribution in staff time probably saves much more in terms of the minimal effort need to maintain this important collection in god order as well as the saving accruing from having a single service point. Another advantage is the speed with which shelf reading (to ensure Dewey order) can be conducted - we do this at least fortnightly. The collection is also checked each term (ie 4 times/year) using a shelf list to stocktake and ensure what is meant to be available is actually there. Due to the closed access collection, these are a relatively simple tasks which means they do actually get done!, with the consequent benefits to users in term of quality of service. Complaints regarding RR are minimal to none.
NWU In 1998 our Reserve Collection Room will be almost 50% larger and more seating space will be available; this is in response to high demand for this change from students. We are also working with Faculty Librarians via the information literacy program to ensure students are using the general collections more effectively and not solely relying on the Reserve Collection.
QCX Our reserve collection works quite well. In the past, material wasn't taken off at the end of semester unless it was requested we do so by the lecturer. This resulted in a considerable amount of "dead wood" being left on reserve year in and year out. The system in place now requires a fresh look at what is required on reserve each semester. Considerable use is also made of the external mailing copies in the room - this collection is growing.
QGU The open reserve collection works well for us. The lending services review which is taking place at the moment is reviewing the way tasks are performed in reserve, and there many be some significant changes, including the introduction of the 3-day loan for semester 1, 1998. We do a complete 'de-frost' of the reserve collection at the end of each semester, to ensure that only current, high use items are kept in reserve.
QJCU:A As the area for our reserve collection is small we need to keep the collection small and dynamic. We have looked at expanding the area, but this may not happen for some time as funding is now a problem. Recently we have been more flexible in borrowing items. This is in direct response to Lectures and borrowers requests.
QAET The open reserve system works well for us. We are concerned that the size of the Short Loan collection continues to grow and we are looking to implement policies to restrict the number of items being accepted or perhaps, charge for certain items against the book vote. We also need to develop strategies with the cooperation of academic staff and the user education program, to ensure students are using the general collection more effectively.
QUT Short Loans are considered an integral part of information resources management at QUT Library. While there are no reliable figures it is suggested that usage of short loans and the reserve collection continue to grow as student fees and cost rise and library resources diminish in real terms. However, this has been offset by introducing photocopying facilities into the reserved collection room and the implementation last year of a very successful electronic reserve collection which offers students remote access twenty four hours a day. We also are looking forward to a new automated system next year which will hopefully manage the reserve collection and other short loans in a much more satisfactory manner.
SFU We have made a decision in principle to go to open reserve and are waiting to see if we can get the necessary funds for minor building works.
VDU We are moving to an electronic reserve collection as quickly as technological advances and copyright regulations will allow. This will be to the advantage of our off-campus students, as well as reducing the lending/returning time at the front desk.
VLU:A We are considering changing to Open Reserve with the planned refurbishment of the area.
VMOU Our experience in the main library does not indicate any increase reliance on reserve materials, although they remain very popular. Experience at other branches indicated that the more you place restrictions, suddenly the more in demand they become (not sure which comes first). At the Law Library more than half the loans are form items placed in a closed reserve. Lecturers insist on certain material remaining in reserve despite evidence that students are not reading it. Our experience supports the need for more copies of a variety of titles not just text books scattered throughout our libraries to support students studying at many campuses or off campus. We are concerned about compilations of student readings, but even in those courses students seem via the CDROM service to be increasingly seeking our assistance with down loading of full text articles, and photocopying from our serial collections. Our major problem of current serials and bound volumes.
VSWT We do not feel that having a closed reserve is stopping the students from using the general collection to tis fullest. With Closed Reserve we are able to make available most of the items, both journals and monographs. We have considered an Open Reserve but at this stage do not have space. We are also concerned about increased damage to the items and the difficulties in keeping the items on Reserve in good order if care in not taken with the shelving, eg. we have over 2,000 journal articles/solutions/lecture notes in a single numerical sequence. Reference type assistance is often required with items held in the Periodicals Reserve collection and this may not be available if we had an Open Reserve area.
VU This is our first year of operation as an open reserve. It is very successful and seems to be popular with the students. The number of titles currently being held is artificially high for this year only. Collection is weeded on a usage basis annually, but this was not done in '96 in order to create the overnight loan collection. Would expect the combined collection of 2 hour and overnight titles to run at no more than 8,000 from now on.
WMU On the whole WMDU's Reserve service works well. The main problems arise from: Late return of overnight loans, as, with a penalty point rate of 10 points per hour overdue, this usually leads to suspension of borrowing rights; and vandalism of reserve materials, mostly bound photocopies and exam papers.
XNTU The open reserve system works well. But we are concerned that many lecturers rely too heavily on Short Term Loan and that many items added to the collection are never borrowed. We need to develop strategies with the cooperation of academic staff and faculty liaison librarians to ensure students are using the general collections more effectively.
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