Council of Australian University Librarians (CAUL)

ACM (Association for Computing Machinery)
Updated 4 February, 2010

ACM Digital Library Bulletin Service (22/10/08)
ACM Administration Site for Consortia (12/11/08)
ACM Portal
Advanced Features
Archive
Authentication
Back File
Content
Co-Sponsored Journals
Consortium Access
Consortium Package Information (ACM)
Credit for pre-payment
Digital Library Core Package
Digital Library Master Special Interest Group (SIG) Package
FAQ (ACM-DL)
Hard Copy
Licence
OGCL (Online Guide to Computing Literature)
OCRS (Online Computing Reviews Service)
Password Access
Pricing (2003)
Pricing (2004)
Pricing (2005)
Pricing (2006)
Pricing (2007)
Pricing (2008)
Pricing (2009)
Pricing (2010)
Pricing Policy 2010-
Reviews.com
SIG newsletters
Simultaneous Users
Site Definition
Statistics (updated 10/9/09)
Subscription Information for Institutions (from ACM)
Technical Support
Terms and Conditions 
Training Presentation
URLs for ACM DL titles


NEWS 4/2/10:  New ACM Discount Policy Effective February 1, 2010

NEWS 20/11/08: "International Journal of Network Management, which is an affiliate publisher journal by John Wiley & Sons, is not available to consortium members. It is only available to individual subscribers. This is the only non-ACM journal in the DL not available to consortium subscribers."
(9/10/06):  The ACM and Reviews.com invite you try out Computing Reviews today: http://www.reviews.com/
 Computing Reviews is the leading online review service for books and articles across all disciplines of computing, and we hope you will find it thought provoking and informative. Please take a look before October 31, when your free unlimited access ends.

NEWS (3/5/08):  ACM will be implementing a new pricing plan for academic consortia for calendar year 2009.  The new plan is similar to our current model, with the key difference being the assignment of one of 5 tiers based on usage, each with a specific price, which will be further discounted depending on the number of institutions in the consortium.

Technical Support
Some institutions in the ACM Consortium Program are using ACM server IPs and they have recently changed (7/7/06). The correct entries in DNS names file for portal.acm.org should be:
63.118.7.200
63.118.7.207
ACM DL Administrative Secured Site
ACM has passed all member administration, including IP address changes and renewal quotes, over to the consortium administrator (12/11/08)

If there is a problem accessing the ACM server, please capture screen (error) message with time stamp of problem.
Forward this to the site administrator email as offered in the error message.
Alternately, copy can be sent to portal-feedback@acm.org
ACM Contacts (18/3/09)
Scott Delman for renewal negotiations and licensing arrangements....at scott.delman@acm.org or by phone +1-212-626-0659.
Emily Eng for administrative functions such as IP related issues, usage statistics questions, or access problems....at Emily.eng@acm.org or by phone at +1-212-626-0671.
Technical issues not related to payment: portal-feedback@acm.org
Pricing and payment: Consortium Administration
Usage info: Consortium Administration
Content-related questions (Including missing articles): portal-feedback@acm.org
Inquiries about ACM print subscriptions ONLY:  acmhelp@acm.org

Online Guide to Computing Literature (OGCL)
Q.  OGCL will continue to be a problem while it is an all-or-nothing approach.  We have 7 who want it, another 5 who are prepared to take it if everyone else does, but the rest don't want it.  At $400, it is not an insignificant cost.  When ACM decides to offer it on a per-institution basis, please let me know.

A.  Since there are only a few consortia that do not provide Guide access, there would not be much added revenue to cover the costs of re-working the internal IP access screens and the added tasks of admin and billing.  (ACM now bundles the Guide in all new consortial agreements.)  And these are some of the eliminated costs by that allow ACM to offer continued good volume discounts to consortia.

An institutions may still choose to add The Guide on their own, as an additional subscription outside of the consortium. They should order this a-la-carte by contacting acmhelp@acm.org. (updated 5/10/07)

Reviews.com (offer to CEIRC 6/8/02)

2002 Pricing for Reviews.com (http://www.reviews.com)
(effective 1st June 2002)
  1. Applicable Country

  2. Australia and New Zealand
     
  3. Product Description

  4. Jointly developed by ACM (Association for Computing Machinery) and Reviews.com, Reviews.com is an online system that provides scientists and academics with reviews of articles and books in computer science, adding a dimension of quality to the search of information.
Features of Reviews.com include:
  1. Pricing

  2. Annual Subscription for Academic Institutions – US$ 2,500 per site.
    NB: no charge for additional sites in 2002. This is subject to review at the discretion of Reviews.com, dependent on institution’s level of usage in 1st subscription year.
    Consortia Discount:
    1-5 members no discount
    6-10 members 10% discount
    11-20 members 15% discount
    20+ members 20% discount
    Pricing are in US Dollars and do not include GST. Pricing is valid until 30 September 2002
     
  3. Terms and Conditions

  4. 2010 ACM Digital Library Consortium License Renewal Agreement (14/9/09) Request for amendments (Deakin University, 25/9/09)
    Terms and Conditions for Institutional use of ACM Digital Library (31/7/08)
    Terms of Use
    Q.  (16/10/04) The 6 Terms and Conditions of Use for ACM Digital Library are delightfully straightforward.  However, would it be possible to obtain a clear statement from ACM that in Clause 2, that statement "Authorised Users may include items from the DL for their use in connection with classroom instruction. .... Faculty members are allowed to reuse all ACM copyrighted material in the DL for classroom/educational use."  _does_ mean that items may be included in electronic coursepacks, print coursepacks, and electronic reserve ?
    A.  (16/10/04) ACM materials may be included in print and electronic coursepacks and print coursepacks. ACM materials may NOT copied to be placed on electronic reserve.
     
  5. Trials

  6. One month institution- wide trials are available via your iGroup Representatives.
     
  7. iGroup Contacts
Vicki O’Neill (Vicki@igroupnet.com) – Vic, QLD, SA, TAS and NZ (South) Content:
20/11/08: "International Journal of Network Management, which is an affiliate publisher journal by John Wiley & Sons, is not available to consortium members. It is only available to individual subscribers. This is the only non-ACM journal in the DL not available to consortium subscribers."
ACM DL Core package of publications consists of subscriptions to all ACM journals and magazines, both in print and online, including an archive from the 1950's forward (where available).
ACM DL Master SIG package of publications includes all ACM Conference Proceedings, both in print and online and all Newsletters in print and online.
Contents of the DL (5/9/07)
List of publications available to CAUL via the ACM Digital Library Site License (27/9/06)
Full List of ACM DL titles (1/7/05)

The ACM Online Guide to Computing Literature
-855,000 citations
-85% of citations are from Non-ACM sources
-About 100,000 citations added annually
Q. As a current print subscriber to ACM we are interested in the Digital Library offer. The email from ACM talks of access to the "entire ACM digital Library". Can you confirm this would mean the Master SIG Package and the Conference Package not just what is described in their guide as the Digital Library Core Package.

From mandelbaum@hq.acm.org
Yes, I can confirm that. Access would be to the DL Core package as well as to all of the conference proceedings online, too. At this point in time, we do not have the SIG Newsletters online, so a print copy would be delivered.  http://www.acm.org/membership/library/corport_consort_pack.htm



Q.  Do you have any promotional material, e.g. posters or Quick Reference Cards that you might be able to supply for us to use in our teaching here in the library?

A.  With a couple of weeks notice, ACM can send along sample print issues, pens, and pencils handouts to general trainings you run for faculty, students, or library information staff.

Q. Bond is currently trying to set up Binders and Advanced searches but even if we register/login we receive the message ' Your present login:  'name'  does not have access to this feature and this institution does not allow  for this feature. At the end of articles, there is a link to 'discussions'.  These can only be accessed by username/password/ and is also not accessible.  Are these functions turned off for CAUL consortium members?

A.  PERSONALIZED SERVICES (TOC ALERTS, BINDERS, SHARING), CAREER CENTRE, PROFESSIONAL DEVELOPMENT CENTRE, VOTING RIGHTS, ACM CONFERENCE DISCOUNTS ARE ACM MEMBER BENEFITS AVAILABLE ONLY TO  PROFESSIONAL AND STUDENT ACM MEMBERS ONLY. THEY ARE NOT AVAILABLE AT THE CORPORATE OR CONSORTIAL LICENSEES.
The features and services we discuss are reserved for individual ACM members.  They rank highly among reasons professionals and researchers join and renew membership in the society.  The assumption is that ACM membership would flag if these benefits were offered to all institutional users. (Personalized services are unavailable to all users at the institutional level,  both the individual full price institutions as well as those participating in consortial volume discount agreements like CAUL's.) (Tim Bennett, 30/7/04)

Q. Computing Reviews: Back in 2002 I note discussion regarding this title and that is is an extra subscription.  On the FAQ on the ACM site it states member DL subscribers receive access to the Online Computing Reviews Service. All others must subscribe to OCRS as a standalone subscription.

A. I'M NOT CLEAR WHERE THIS APPEARS ON THE ACM SITE BUT IF IT STATES THIS OR IS IMPLIED, PLEASE POINT ME TOWARD AND I WILL ASK OUR MARKETING FOLKS TO CHANGE IT. THE ONLINE COMPUTING REVIEWS SERVICE (OCRS) IS PRODUCED IN COOPERATION WITH REVIEWS.COM.  ALL ACCESS TO OCRS IS PROVIDED VIA REVIEWS.COM CONTACT THEM DIRECTLY FOR PRICING AND MENTION THAT YOUR INSTITUTION IS PART OF AN ACTIVE ACM CONSORTIUM. (Tim Bennett, 30/7/04)

Q. Are we considered a ACM member DL subscriber in the above sense and therefore should get the Online Computing Reviews Service or does it continue as a separate subscription?  When we try to access an article we are denied access.

A. AS ABOVE.  PLEASE NOTE THAT OCRS AND COMPUTING REVIEWS ARE NOT DISCRETE PUBLICATIONS IN THE ACM DIGITAL LIBRARY.  HOWEVER IF AN ARTICLE HAS BEEN REVIEWED, THE REVIEW WILL BE ATTACHED AND AVAILABLE IN FULL TEXT.  AGAIN, ACCESS TO ALL REVIEWS ONLY AND TO THE OCRS INTERACTIVE PRODUCT IS AVAILABLE THROUGH REVIEWS.COM (Tim Bennett, 30/7/04)

Q.CAUL has 38 members, all the universities in Australia who are members of the AVCC - Council of Australia's University Presidents. We also, where possible, like to include the New Zealand 7 university libraries, and the CSIRO (national science research organisation) I would be grateful if you could provide further information on the products you offer to consortia, and the relevant cost structures.

From mandelbaum@hq.acm.org
RE: ACM Consortium arrangements
We have developed a pricing formula for consortia that is based on the number of institutions. <snip>

For this fee, we provide unlimited access to the entire ACM Digital Library, via IP addresses. We can also discuss another arrangement where you might want to have a fully configured server located in Australia, providing the access and database to your clients.

In addition, we also provide one entire hard-copy set of all the ACM publications, and we allow unlimited duplication of the ACM materials for classroom and educational use.
Mark Mandelbaum ACM Director of Publications

Q. Do you have a scale of costs based on the number of institutions, e.g. if only 20 institutions were able to participate (the Australian dollar being what it is) Can we trial the service for a month before committing ourselves?

From mandelbaum@hq.acm.org
Yes. If 20 institutions want access, the annual fee is <snip>.  I can arrange a free trial for you. Please send me the list of IP addresses. 



Q.  We also have a question about how much back-file would be included in a subscription and if there will be  any useage  reporting available after the trial.

From mandelbaum@hq.acm.org
The answer is that all of the backfile currently in the Digital Library is included. That means full text back to 1991, and citations back to 1985.

At this time we don't have statistics of usage. But by next year, we expect to provide that kind of information. 


Q. from Jenny Ross <j.ross@nepean.uws.edu.au please. Do you know whether we would be considered by ACM as one institution if we made the decision to subscribe? The University of Western Sydney has two campuses one at Nepean the other Macarthur.

From mandelbaum@hq.acm.org
We would treat this as one institution, on the assumption that the two institutions are "reasonably close" to each other geographically. 


Q.  If I have understood the offer correctly, the annual fee for the 39 Australian and New Zealand institutions (if all participate) is a total of <snip>, or <snip> per institution. For this each institution receives:

Waikato has just paid our 1999 ACM invoice for print subscriptions, which totals US$1,343. Questions:
(1) How many simultaneous sessions does the arrangement allow? The ACM Web page says: "Three simultaneous users are permitted for all Digital Library packages". Is this three for each Consortium institution?
[Mark Mandelbaum] Yes. three simultaneous users per institution.
[Update 4/7/05 Tim Bennett] .... there is no actual limit placed by ACM on number of simultaneous users.

(2) Presumably each Consortium institution receives one hard-copy set of all the ACM publications?
[Mark Mandelbaum] No. we make one hard-copy set available per consortium.

(3) If we accept the offer, will we be credited for the 1999 print subscriptions already paid?
[Mark Mandelbaum] Yes, you will.



Q. [from Steve Cramond] What access is there to the archive should we discontinue our subscription?

From mandelbaum@hq.acm.org  If CAUL itself were to drop its subscription to the ACM Digital Library, we would continue to provide access to the archive to all of the CAUL institutions. Ideally, for us to continue providing perpetual access, we ask that a consortium commit to a three-year subscription, after which we would offer the perpetual access should the consortium not renew.

If a single institution were to drop out of the consortium, we would not provide the perpetual access.

The term of the contract is your choice. If you require perpetual access, we would need a three-year guarantee. If you want to acquire a one-year license, that's acceptable, too, but we cannot offer perpetual access on a one-year license. 



Q. [from Malcolm Campbell]  1. At present the ACM SIG newsletters are not all available electronically although they are coming in 2000. In the answer to one of the questions on the web page Mandelbaum indicates that print will be supplied. Is this to all consortium members or just a consortium copy. This issue may be redundant if all of the SIG newsletters will be available electronically early in 2000 and access will become available very shortly anyway.

[Mark Mandelbaum]  It's one copy for the consortium. Although we plan to begin making the SIG Newsletters available in 2000, I believe it will be closer to mid-2000 by the time all of the SIG newsletters are available online

Q.  1. When will all of the SIG Newsletters become available electronically and in the interim (assuming this is not a very short period) will consortium members each get a print copy of these newsletters until the e-newsletter becomes available.

[Mark Mandelbaum]  See my reply above in Query 1.

Q. 2. There are a number of co-sponsored journals that are currently only available in print:
 Distributed Computing
 Journal of Graphics Tools
 Mobile Networks and Applications (MONET)
 Multimedia Systems

[Mark Mandelbaum]  There is another journal, Wireless Networks   (WINET). These are included in the standard Digital Library Core Package but presumably are not included in the CAUL deal except possibly for supply of a single consortium copy which is obviously not much use to Griffith.

[Mark Mandelbaum]  The MONET and WINET journals are currently included in the Digital Library and all consortia has access to these.   ACM have a print package called "New Technology Print Package" which includes these 4 journals plus 4 others that are also available electronically in the DLC package.   Griffith could obviously place a separate order with ACM to get these print journals if they are regarded as essential.

Q.  2. Confirmation that the Co-sponsored journals are not available electronically as part of the CAUL package.

[Mark Mandelbaum]  Except for MONET and WINET, that is correct.

Q.  I would expect that we would want to cancel the current subscriptions, take up the CAUL offer and place a separate order for the New Technology Print package. Hopefully the SIG newsletter situation will not prove to be significant.

[Mark Mandelbaum]  I would suggest you NOT order the package separately, because five of the eight publications are already in the Digital Library.

Q.   Is it possible for subscribers to have password access in addition to their IP access, especially for remote user?

[Cynthia Ryan, ACM] Access via account is for members only.




[CAUL Home Page] [What's New] [Information Providers - Offers to CAUL]
[Survey Register] [Conference Register] [Highlights from the Press]
[Australian University Web Sites] [Other Web Sites] [Web Search Tools]

This site's URL is http://www.caul.edu.au/
Send comments/suggestions/requests about this site ....

This site is written, compiled and maintained by Diane Costello, Executive Officer, CAUL.