STRATEGIC PLAN 1999-2005
ACTION FOR 1999
date 7 July 1999)
Updated 7 July 1999
The Council of Australian University Librarians (CAUL) comprises the chief
librarians of the tertiary institutions, which are members of the Australian
CAUL is dedicated to improving access by the staff and students of Australian
universities to the scholarly information resources that are fundamental
to the advancement of teaching, learning and research.
In pursuit of this objective CAUL ensures a common voice and representation
for all university libraries, provides a forum for discussion, and works
to promote common interests.
In determining a strategy that will guide its course over
the next 5 years CAUL faces an environment characterised by:
Values – Collaboration and Partnership
Increasing emphasis on quality of services.
Diversification of the university sector.
Fundamental changes in the technology.
Changes in the scholarly communication industry.
Funding reductions in real terms.
Steeply rising costs.
The key trends are global in their scope. No individual
university library can face them alone.
Collaboration and partnership are therefore themes, which
run throughout this Strategic Plan. Some partnerships will be local; others
based on a particular community of interest.
The CAUL Strategic Plan for 1999-2005, outlines the areas
in which Australian university libraries will cooperate with each other
to meet national needs for academic information. By cooperating and collaborating
with other national and international organisations CAUL will promote policies
and influence practices that will benefit the Australian and the international
The Strategic Plan charts how CAUL will meet its objectives.
It outlines four goals: maximising access to information resources, transforming
the current scholarly communication system, promoting continuous improvement
in university libraries, and advocating effective policies and an appropriate
legal and regulatory environment.
GOAL: MAXIMISE ACCESS TO INFORMATION RESOURCES REQUIRED
FOR THE ADVANCEMENT OF TEACHING, LEARNING AND RESEARCH IN AUSTRALIAN UNIVERSITIES.
Existing and emerging infrastructures provide the opportunity
to build a national academic library network to underpin teaching, learning
and research in Australian universities. Such a network will be based on
formal agreements and, where appropriate, will utilise electronic/digital
means of access and delivery. Participants will predicate it on philosophical,
legal and financial commitment. The goal is the genuine rationalisation
of information resources, and the delivery of improved services to clients,
including the provision of unmediated access to information as a platform
for successful flexible delivery of education.
1. INFORMATION RESOURCES
This will entail:
- Authenticated access;
- An examination of optimal business models for acquisition,
access, delivery, preservation, storage and marketing of resources available
within the network
- Limited pilot projects to test:
- Unmediated ILL requests;
- Charging mechanisms.
1.1 Maximise the availability of information resources
in Australian universities through:
1.2 Improve the facility of students and researchers
to discover information resources through the development of catalogue
and gateway infrastructure.
Achieving the best possible prices through consortium purchasing
Acquiring the widest possible coverage and reducing unnecessary
duplication through cooperative purchasing agreements.
1.3 Widen direct access by staff and students to the nation’s
university libraries and information services by:
1.4 Developing protocols for a national borrowing scheme
1.5 Developing models for a national system of user authentication
1.6 Enhance document delivery services through the support
of national protocols and the development of improved technological solutions.
1.7 Preserve knowledge of national significance through:
Action for 1999
Contribution to national programs and an appropriate policy
Cooperative archiving of digital and print resources.
2. SCHOLARLY COMMUNICATION
Assess the feasibility of a cooperative approach to collection
development and resource sharing for Australian university libraries and
other major research libraries by completing the Janus Project.
Improve opportunities for cost-efficient purchase and licensing
of electronic information resources through the CEIRC (CAUL Electronic
Information Resources Committee).
Influence the policy framework for development of the national
bibliographic database (Kinetica).
Develop gateways for access & delivery (e.g. MetaChem,
AgriGate, AVEL) through collaborative development.
Investigate the feasibility of an Australian University Library
Portal to facilitate resource sharing and collaborative collection development.
Establish a framework and develop a business model for a
national borrowing scheme.
Develop a business plan and funding model for a national
cooperative digital and archive store linking regional stores under a common
management and technical infrastructure.
Goal: TRANSFORMATION OF THE SCHOLARLY COMMUNICATION PROCESS
TO LOWER THE BARRIERS TO THE AFFORDABLE FLOW OF INFORMATION.
Barriers to information flow may be legal or financial.
They involve the creators, publishers and distributors of information.
The research and academic publishing environment is a global one, and transformation
is likely only if dealt with on a global scale. "Of critical importance
to the productivity of the research community is timely, cost effective
access to global information and knowledge. Such access can only be achieved
by seeking commitment to, and ownership of, common strategic goals by a
broad array of stakeholders who are involved in, or are associated with,
the research enterprise."
2.1 "Seek innovative means of changing the present processes
associated with creating, publishing, disseminating and archiving research
information and knowledge."
2.2 "Reform intellectual property rights management practices
relating to the exchange of research information and knowledge."
2.3 "Develop collaborative responses for negotiating cost
effective access within the existing global information and knowledge marketplace."
2.4 Influence the development of new models of publishing
which are efficient and cost effective.
2.5 Raise awareness of the cost of research information
to Australian libraries.
2.6 Identify and forge alliances with local and international
partners to support the transformation process.
Action for 1999
3. BEST PRACTICE
Foster the implementation of the scholarly communication
agenda as defined by the March 1999 workshop on Australia's information
Support the activities of SPARC.
Facilitate participation of CAUL members in initiatives arising
from Australia’s research enterprise.
Goal: CONTINUOUS IMPROVEMENT WITHIN AUSTRALIAN
UNIVERSITY LIBRARIES THROUGH THE DEVELOPMENT AND APPLICATION OF A QUALITY
This has been a continuing area of activity and achievement
for CAUL, through collection and publication of statistics, questionnaires/surveys,
and with the establishment of a CAUL Office, environmental scanning to
monitor international advances. It is now also a high priority within the
universities and for the AVCC and government. CAUL will continue to find
new ways and means to enhance the quality of university library services.
3.1 Promulgate best practice through documentation and
communication of policies and practices in areas of need.
3.2 Identify key performance indicators, which enable
measurement of the effectiveness of library services.
3.3 Develop tools, which assist in the measurement of
3.4 Facilitate benchmarking activity between members.
3.5 Facilitate the enhancement of knowledge and skills
of members and their staff.
Action for 1999
Complete a best practice guide for university libraries through
the EIP Benchmarking Project.
Assist in the development of national benchmarks for university
library and information technology services by contributing to the IDP
Collect and publish statistics on Australian university library
resources and services.
Review the efficacy of the CAUL Performance Indicator kits
and revise if appropriate.
Conduct and publish the results of surveys and questionnaires,
which enable members to share collective knowledge and experience.
Publish details of Australian and international conferences,
projects, documents, etc, which assist members to keep informed of the
latest developments in higher education libraries and information services.
Investigate additional options for assisting members to enhance
the quality of library services eg staff exchanges, skills clinics, development
of SPEC-type kits, etc.
4. ADVOCACY, MARKETING, COMMUNICATION
Goal: IDENTIFY AND EXPLOIT ALL OPPORTUNITIES TO SHAPE
AN ENVIRONMENT IN WHICH UNIVERSITY LIBRARIES CAN FUNCTION TO THE BEST ADVANTAGE
OF THEIR STAKEHOLDERS.
University libraries work continuously towards improved
levels of service and more efficient use of resources. Their visibility
to the community, to their stakeholders and to the government is vital
to their ability to gain support for improved services and resources, and
to avoid threats to the affordable flow of information.
4.1 Promote the role of university libraries as a partner
in university teaching, learning and research.
4.2 Demonstrate that university libraries are performing
effectively within the available resources, are cooperating effectively
for the national good, and are at the forefront of best practice management
and technological advances.
4.3 Identify & influence the legal and regulatory
environment which has an impact on traditional and evolving library services
and the affordable flow of information eg communications, copyright, censorship,
higher education, etc.
4.4 Identify and promulgate potential funding opportunities
for information infrastructure development & projects.
4.5 Identify and promulgate marketing skills development
opportunities for members and their staff.
Action for 1999
Develop a formal communication strategy, to include a marketing
plan relevant to specific bodies such as the government, the AVCC &
SCIP, Vice-Chancellors, media contact lists, press releases, information
Review existing strategic alliances and identify potential
groups for the formulation of future alliances.
Develop a communication plan, which ensures that all CAUL
members are kept informed of the key CAUL activities of the Executive and
Support CAUL representation on groups seeking to influence
regulatory reform, especially in relation to copyright, telecommunications,
higher education, etc.
Respond to all relevant inquiries into changes to government
Acts & regulations.
Organise a seminar on marketing & advocacy at the CAUL
99/2 meeting with CONZUL.
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This site is written, compiled and maintained by Diane Costello, Executive