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Updated 9 March, 2005
Performance Indicators for Digital Research and Information Services:  A Literature Review.  prepared by Debbie Booth, Annette Dawes, Fatu Kigbo.  University of Newcastle. April, 2004
Library Performance Measurement and Quality Management System.
Performance Indicators for Electronic Library Services,
Association of College and Research Libraries (ACRL) (US)
Standards & Guidelines
Information Literacy Competency Standards for Higher Education.
Standards, Performance Indicators, and Outcomes.
Matrices of Performance Indicators.
Introduction - Index to Matrices - CAMILE Home Page.
Performance Indicators for Academic and Special Libraries
Performance Measurement and Performance Indicators: A Selective Bibliography
SCONUL Statistics
Performance Indicators for the Electronic Library
CAVAL Reference Interest Group.
Working party on performance measures for reference services.
Developing National Library Network Statistics & Performance Measures
International Coalition of Library Consortia (ICOLC)
Guidelines for Statistical Measures of Usage of Web-Based Indexed, Abstracted, and Full Text Resources (November 1998)
ILL/DD Performance Measures Study.
Executive Summary.

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